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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cassandra Ratcliff

June 12, 2024

5  out of  5 rating by Cassandra Ratcliff
"I have been with him for 10 years and a handful of apartments, including while attending LCU and now Texas Tech -- They even know who I am when I call (I pay over the phone)! This office cares to know me as a person and they remember the little things about me when I call, too, which means a lot and reminds me that they care. I'm not just a client, I am like family with Scott and his staff. You just cannot beat the individual attention his staff pays to make sure I am not only getting what I pay for, but that I understand what I am paying for and making sure I am not missing out on any additional coverage that I might find helpful. While I don't drive, I would bundle with him if I could because they have always given me the best rates with impeccable customer service. When I was brand new to needing insurance, Scott and his staff made sure I understood the types of coverage that were available, what was required of by my apartment complex, and what options I had for additional coverage. They have also answered even my silliest of questions and since this has been my first time out on my own, I've had plenty! I would give him 10 stars if Google would let me!!"
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Nariman Esfandiary

June 9, 2024

5  out of  5 rating by Nariman Esfandiary
"Filed a claimed on my vehicle, was very pleased how quickly we received a rental car and payment! Thank you Ashlee and Scott for all your help!"
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sheila robinson

May 30, 2024

5  out of  5 rating by sheila robinson
"Scott Powell's agency has been great to deal with! Their rates were great and his staff is top notch! Thanks!"
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Jeffey Jones

April 3, 2024

5  out of  5 rating by Jeffey Jones
"any concerns I have had I found the staff knowledgeable friendly and very pleased with the service"
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Meagan Morrison

April 2, 2024

5  out of  5 rating by Meagan Morrison
"Katie is always quick to respond, and so helpful!!"
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Belinda Price

April 2, 2024

5  out of  5 rating by Belinda Price
"Scott Powell is always so helpful and a joy to work with. Katie is right there too, to make the entire experience completely. I love working with them. Glad to be back with State Farm."
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Jerry McMahan

April 2, 2024

5  out of  5 rating by Jerry McMahan
"Not only super friendly but super knowledgeable and welcoming. Ashlee is always a pleasure to visit with and I feel she always has my needs for coverages in mind as she explains everything. 100% recommend"
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Hubble Contractors

April 2, 2024

5  out of  5 rating by Hubble Contractors
"Katie is one of the best insurance ladies around. She is very attentive to the concerns and needs of her customers."
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Raven Harris

December 28, 2023

5  out of  5 rating by Raven Harris
"Great company , very understanding and willing to work around you and payment arrangements."
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Caleb Henson

December 8, 2023

5  out of  5 rating by Caleb Henson
"Great people to work with"
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Michael Mccleskey

October 25, 2023

5  out of  5 rating by Michael Mccleskey
"I give you five stars because you all work with me and you all were very kind"
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Shannon Hacker

October 11, 2023

5  out of  5 rating by Shannon Hacker
"I have been with Scott Powell State Farm for years. Everyone is very personable and helpful, from day one. I get very good rates with my multiple policy discounts and feel safe that my home and cars are covered if anything happens. I stopped in the other day, first time in years, and Ashley greeted me by name! Thanks for everything you do!"
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Janice Kilgore

September 26, 2023

5  out of  5 rating by Janice Kilgore
"Everyone was very helpful and I was able to save money on both car and homeowners policies! Customer service was excellent! Ashlee was so helpful!"
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Kevin Harbin

July 28, 2023

5  out of  5 rating by Kevin Harbin
"I came to Scott Powell after a friends recommendation. After speaking to Ashlee they were able to save us money on home and auto insurance for the same coverage we had from another company. Ashlee is the best and I would recommend Scott and Ashlee if you need insurance coverage."
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R b

May 5, 2023

5  out of  5 rating by R b
"I've been a customer for years and Ashlee Sawyer always takes care of me! She's nothing but kind and helpful!"
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Kandice Majors

February 20, 2023

5  out of  5 rating by Kandice Majors
"I’ve had my vehicle insurance with Scott Powell’s agencies back when his father was an agent 30 plus years ago. My Dad would stop in just to say Hi to Jesse. I would differently recommend Scott Powell’s agencies to everyone looking for an insurance company!"
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Adam Padilla

March 24, 2022

5  out of  5 rating by Adam Padilla
"They've been extremely helpful throughout the claims process, the coverage is excellent, price is very reasonable. The whole Scott Powell team is top notch!"
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Christie Savage

February 7, 2022

5  out of  5 rating by Christie Savage
"Scott Powell State Farm has always been excellant to work with. I have nothing but good things to say about them. Ashlee is always so very helpful and makes everything so easy! I just give her call and she takes care of all my needs. If I could give them 10 stars I would!"
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Jarrell Rowell

January 25, 2022

5  out of  5 rating by Jarrell Rowell
"I've been a State Farm client for a very long time and have always been pleased with their service.i highly recommend to anyone who needs any type of insurance to see what they can do for you."
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Billie R

December 23, 2021

5  out of  5 rating by Billie R
"Scott is easy to communicate with and very personable"
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Jason White

November 23, 2021

5  out of  5 rating by Jason White
"Anytime I need anything they are on it, quick. Very friendly and easy to deal with. Definitely recommend them."
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Ken Ritter

November 10, 2021

5  out of  5 rating by Ken Ritter
"State Farm has ALWAYS been a leader, not a follower !! I appreciate the people that represent this company as well. They always listen and do what they can. Thank you, Ken Ritter"
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Johnana Tyson

November 1, 2021

5  out of  5 rating by Johnana Tyson
"Anytime we need help in any way Ashlee is so kind and helpful !"
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Patrick LaFleur

October 28, 2021

5  out of  5 rating by Patrick LaFleur
"Ashley was very professional and helpful. Thank you so much!"
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Stacy Chance

October 27, 2021

5  out of  5 rating by Stacy Chance
"Ashlee Sawyer is very knowledgeable and is very easy to get ahold of. I feel well taken care of with her."